King County Metro will launch two new Metro Flex pilot programs in Auburn and Federal Way on Monday, Aug. 31, expanding on-demand transit service in South King County, the county announced.
The two-year pilots are part of broader transit improvements through Metro’s South Link Connections project.
The service will allow riders to book on-demand trips within designated service areas for connections to neighborhoods, transit hubs, jobs, shopping, appointments and other destinations.
“Expanding Metro Flex into Auburn and Federal Way adds an important new transit option and helps reshape how people move through their daily lives in two of our fastest-growing communities,” King County Executive Girmay Zahilay said.
Rides will cost $3, the same as a standard Metro bus fare, according to King County. Transfers to buses or Link light rail will be free. Reduced fares will be available for seniors, riders with disabilities and customers with lower incomes, and youth 18 and younger ride free.
Rides will be provided in Metro-operated minivans, and users can download the app in the Apple App Store, Google Play Store or call 206-258-7739 to book a ride.
The new service will connect riders to the broader regional transit network, including buses and Link light rail at Federal Way Transit Center and bus and Sounder service at Auburn Station, according to King County.
The launch follows Metro’s fall service changes, which begin Aug. 29 and include more frequent service, expanded service hours and stronger regional transit connections.
Auburn Mayor Nancy Backus said the expansion will give residents more access to work, school, appointments and communities across the region.
“It’s as low-cost as any regular bus trip, with the speed and convenience of transportation being just a few taps away on an app,” Backus said.
Federal Way Mayor Jim Ferrell said Metro Flex will help connect residents from their homes to transit hubs and expand transportation options throughout the region.
“All of our residents, especially seniors and those with disabilities, are now able to more easily get where they need to go,” Ferrell said.
King County Metro General Manager Michelle Allison said the service is intended to make daily trips easier, whether riders are connecting to light rail, commuting, running errands or meeting friends.
“Metro Flex is reimagining what public transportation can look like,” Metro Mobility Director Christina O’Claire said. “By combining the affordability of public transit with the convenience of on-demand service, we’re giving people another flexible way to travel and strengthening connections throughout South King County.”
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